Privacy

Enlighten Studios, Waukesha, Wisconsin, runs RackLume. Write lantern@enlightenstudios.us. We are a small studio, not a data broker.

Account: name, work email, company, role, password hash, and session cookie. Tenant: street address of buildings, plant records (rooms, jacks, closets, ports, phones, wireless), work orders, customer invoices you create, SOP documents, and Fluke PDFs you upload. Mail: we send invites, password resets, and operator notices from lantern@enlightenstudios.us. The Mail tab inside Enlighten admin keeps a copy of outbound mail so we can recover a seat if SMTP fails.

Harborline Logistics is a fictional demo building used for training. It is not a real customer and those sample records are not anyone’s production plant.

To run the map, bill seats and imports, invite techs, reset passwords, and freeze a tenant that is past due. We do not sell plant data, invoices, or emails to other shops or to advertisers. We do not use the closet map to train a public model.

People on your tenant, at the roles you assign. Enlighten operators can open a tenant to approve the company, import a plant, fix a freeze, or read the mail outbox. Hosting and mail sit on our Waukesha production host. We do not hand a shop’s plant to another contractor.

Sign-in uses an HTTP-only session cookie. That is how we know which seat is open. We do not drop advertising pixels on the product.

Account and plant stay while the tenant is active. A frozen tenant keeps plant on disk so the map is still there when the seat is current again. You can ask us to close a company; we will delete or export tenant data on that request unless we have to keep a billing record.

Android (Lantern.apk / Play) and iPhone (Home Screen / App Store) are the same RackLume login. Free and paid shops use one listing. The seat is the license — Cable Pro, Electric Pro, MSP, or Free. We do not sell a second paid app in the stores. Shop upgrades stay Email Enlighten. No in-app checkout.

Android Walk may read Wi-Fi signal strength (dBm) and precise location so samples land on the floor you picked. iPhone walk stays typed — Apple does not allow that Wi-Fi API. Lens uses the camera when you open it. Floor clips and PDFs you pick stay on your company plant. Those signals are not sold and are not used for ads.

Company admins can edit people and buildings in the product. For a copy, a correction, or a delete of tenant data, email lantern@enlightenstudios.us from the company admin address on the seat.